Inside Contemporary Recruiting’s Virtual Assistant Model for Home Care
Many overseas teams are working when U.S. agencies are closed, effectively reversing the natural rhythm of care coordination.
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AARP Report Signals Major Opportunity — and Challenge — for Home Care Agencies
A new report from AARP is shining a spotlight on one of the most overlooked forces in American healthcare: family caregivers.
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How Hellohire Is Helping Agencies Win the Race for the Best Caregivers
Hellohire applies AI and automation where they deliver the most leverage: resume review, interview summaries, candidate screening workflows and administrative coordination.
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Becky Reel: Building Home Care with Heart, Systems and Scale
When Becky Reel talks about home care, she doesn’t begin with market share, payor mix or EBITDA. She begins with her grandfather.
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From Missed Calls to Safer Care: Why Marjorie Ivy Founded SerVoiceX
What if she could leverage the power of artificial intelligence to create a solution that would answer calls, prioritize urgent ones, and turn conversations into clear intake documentation?
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Inside the Mind of an EOS Implementer: Mike Flair’s Guidance for Home Care Professionals
For home care leaders searching for practical, battle-tested guidance on how to run a stronger, more scalable agency, few voices are as qualified as Mike Flair.
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Why Home Care Agencies Can’t Rely Solely on Medicaid
Between the sweeping changes brought by the recently passed “big, beautiful bill” and the enforcement of the 80/20 rule for Medicaid-funded services, agency owners are staring down one clear reality: relying solely on government payors is not sustainable.
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When Home Care Meets a Health Hazard: How to Handle a Client’s Roach Infestation
It was supposed to be a routine visit. A caregiver arrived at a client’s home to assist with morning medications and breakfast preparation — only to find cockroaches scurrying across the counter, the walls and even the bed linens.
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Independent Versus Franchise: Choosing the Right Path in Home Care Ownership
When comparing home care ownership options, there are similar but also stark differences between operating as an independent agency and being part of a franchise system.
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Who Should Pay for Caregiver Background Checks? A Guide for Home Care Agencies
Even if someone is coming to you from another agency and recently had a background check, it is imperative to conduct your due diligence and put every candidate through a full screening.
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